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Background

One of the most demanded requests from users is improved support of mobile & tablet devices.

Centrix was developed at a time when support for modern web technologies (e.g. HTML5, CSS3) was highly inconsistent. Consequently, the software was developed using a rich internet application ("RIA") framework that uses Adobe Flash Player to deliver a rich and consistent user interface across many web browsers. This approach is still being used in many current applications, but is less favoured for new application development or where mobile access is paramount.

Unfortunately, as the popularity, consistency and performance of modern web technologies improved, support for Adobe Flash Player has been dropped on many mobile platforms (such as Android and iOS).

Strategy

Major new development in Centrix will be undertaken using modern web application development techniques, designed to deliver a consistent & performant experience across both desktop and mobile.

Existing Centrix features will be gradually migrated from the existing RIA framework to a modern web application framework.

We aim to deliver a smooth crossover between the existing and new developments in the system with tight integration of components, and a fairly consistent user experience.

Benefits

Support of all application features from desktop & tablet devices.

Support of reduced application features from smaller mobile devices.

Generally improved user experience.

Faster development of new features.

Reduced risk of security vulnerabilities from using unmaintained software.

Caveats

In the early stages of this strategy, users may experience a slightly disjointed experience when switching between new and existing system components. We aim to eliminate this as much as possible over time.

Support for legacy browsers* will be dropped. This will include all Internet Explorer versions before IE9, with IE10 being a recommended minimum version. Users running legacy operating systems (e.g. Windows XP) should install the most recent version of Google Chrome, Mozilla Firefox or Apple Safari. All users should ensure their browsers are set to auto-update in order to receive all security patches and feature updates.

If you are required to use a legacy browser to support other software packages, we recommend you arrange the installation of any of the alternative browsers listed below for accessing Centrix.

Recommended Browsers

Windows:

  • Google Chrome (with auto updates)
  • Mozilla Firefox (with auto updates)
  • Microsoft Internet Explorer 11

Mac

  • Google Chrome (with auto updates)
  • Apple Safari (with auto updates)

 

Browser notice

*If you see the following message at the bottom of the login screen, you are using a legacy browser and are at risk of losing access to new and existing features.

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